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Customer service

Large sign that says Hudson Corners and Food Lion
City Services

New automated kiosk location for paying City utility bills

June 8, 2018

City of Gastonia residents and Two Rivers Utilities customers have an additional location to pay their monthly bills. An automated payment kiosk is now located at the Food Lion at 1024 W. Hudson Blvd. Other […]

Linemen working way above ground on electric lines. RP3 logo on side.
City Services

Gastonia Electric recognized nationally for reliability

April 30, 2018

Gastonia’s municipal electric division is winning praise for its reliability and service standards. At the American Public Power Association’s national conference in Raleigh, the APPA recognized the Gastonia utility as a gold-level Reliable Public Power […]

Gastonia logo with words Customer Service is Moving
City Services

City of Gastonia Customer Service moving next door

April 9, 2018

City of Gastonia customers will go to a different location starting next week for in-person assistance to make specific types of City payments, set up City services or inquire about City services and billing. The […]

Features

City announces its 2017 Employees of the Year

February 21, 2018

Four people have been named winners of the City of Gastonia’s new citywide employee awards program and were recognized at the Gastonia City Council meeting on Feb. 20. The City began the awards program to […]

Thermostat on wall
City Services

Below-normal January temps causing above-normal utility bills for many customers

January 24, 2018

January’s bitter cold is heating up many Gastonia residents’ utility bills. Residential customers’ bills have increased an average of 8.4 percent compared with January 2017, and City officials say bills for some all-electric homes are […]

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